Health, humanitarian and public sector

Information systems for humanitarian response

Information systems for UN agencies, INGOs and local NGOs working with Forcibly Displaced Myanmar Nationals in Cox's Bazar. Each beneficiary has one record, field data works offline, and partners report from one data entry.

Who we work with: UNICEF, Nutrition Sector, Cox's Bazar

The short version

What goes wrong, what we do, what changes.

  1. 01

    The challenge

    Cox's Bazar hosts more than 935,000 Rohingya refugees across 33 camps. Much of the response has relied on paper registers and separate spreadsheets. Records do not follow a beneficiary between services, and reports for each agency are assembled by hand, so they arrive late and differ from one another.

  2. 02

    Our approach

    We build information systems with partners, following agreed data standards and sharing rules. Each person has a record that moves with them between service points. Field teams record activity offline and synchronise when connectivity returns. One data entry feeds the reports each agency needs. Our nutrition information system, ENIM, applies this approach in the nutrition sector, and ELAP, its learning and assessment platform, trains facility staff to use it.

  3. 03

    The outcome

    Partners work from one shared, current dataset. Continuity of care holds across service points, transcription errors fall, and agencies receive consistent reports. Results are agreed and measured with each partner.

Where we contribute

Six areas of a humanitarian information system.

  • Individual beneficiary records

    A record that belongs to a person and follows them across facilities, rather than a tally kept by each facility.

  • Offline field data

    Forms and registers that work without connectivity and reconcile automatically when the network returns.

  • Multi-agency reporting

    Reports for UN agencies and partners generated from one data entry, in the format each one requires.

  • Real-time monitoring

    Programme status and early-warning signals shown as they develop, so the response can act in time.

  • Data protection and consent

    Consent, access control and purpose limits designed in from the start and aligned with partner data-sharing agreements.

  • Interoperability

    Connection to partner and government systems through agreed standards, so data is not re-entered between organisations.

Case studies

Systems we have delivered in this sector.

  • Screenshot of ENIM
    Humanitarian responseLive

    ENIM

    UNICEF and the Nutrition Sector, Cox's Bazar

    The nutrition information system for the Rohingya response in Cox's Bazar: one case-based record for more than 935,000 people across 33 camps, with real-time monitoring.

    Read the case study: ENIM →
  • Screenshot of ELAP
    EdTechLive

    ELAP

    UNICEF and nutrition partners, Cox's Bazar

    A learning and assessment platform that helps staff at Integrated Nutrition Facilities in the Rohingya camps move from paper registers to the digital ENIM system with confidence.

    Read the case study: ELAP →

Questions

Questions about our humanitarian response work.

What is ENIM?

ENIM is the nutrition information system B2B Solver built for UNICEF and the Nutrition Sector in Cox's Bazar. It replaced 105 paper registers with one case-based record for more than 935,000 people across 33 camps. It is now in version 4.1, developed and maintained by B2B Solver.

How do you handle beneficiary data protection?

Consent, access control and purpose limits are designed in from the start and aligned with each partner's data-sharing agreement. Each user sees only the records their role needs.

Can one system report to several agencies?

Yes. Field teams enter data once, and the system generates the reports each agency needs, such as those for UNICEF, UNHCR and WFP, in their own formats.

How are facility staff trained on ENIM?

Through ELAP, the ENIM Learning and Assessment Platform. Pre-approved UNICEF and partner staff sign in with a one-time passcode and complete courses and assessments on the system they use every day.

Next step

Let’s solve it together.

Describe the problem in a few lines. We agree a short call before we propose anything.

  1. 01You describe the problem in a few lines.
  2. 02We reply with questions within one business day.
  3. 03We agree a short call before any proposal.
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